Privacy policy

Last updated: August 2, 2026

Carne Secca Italia - Italian Jerky Meat Snack operates this store and website, including collecting, using, and disclosing your Personal Information, in order to provide you, our customer, with a suitable shopping experience (the "Services"). Carne Secca Italia - Italian Jerky Meat Snack is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise transact with us through the Services, or when you communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described regarding the collection, use, and disclosure of your information.

The personal information we collect or process

When we use the term "personal information," we mean information that identifies, or is reasonably linked to, you or another person. Personal information does not include information collected anonymously or anonymized in such a way that it cannot identify you or be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on your interaction with the Services, where you live, and as permitted or required by applicable law:

• Contact details including name, address, billing address, shipping address, phone number, and email address.
• Financial data including credit card, debit card, and financial account numbers, card payment data, financial account data, transaction details, form of payment, payment confirmation, and other payment details.
• Account data including username, password, security questions, preferences, and settings.
• Transaction data including items you view, add to your cart, add to your wish list, or purchase, return, exchange, or delete, and past transactions.
• Communications with us including information you include in communications with us, for example if you submit a dispute to customer support.
• Device information including information about your device, browser, or connection network, your IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, as well as how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information;
• Automatically through the Services including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement a given technology, and when they collect or process your personal information on our behalf;
• From our partners or from third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may collect your personal information for the following purposes:

• Provide, personalize, and improve the Services. We use your personal information to provide you with the Services, as well as to enforce our contract with you; process your payments; fulfill your orders; remember your preferences and the items you are interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and to create a personalized shopping experience, for example with product recommendations related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, for example to send you marketing, advertising, and promotional communications by email, text message, or mail, and to show you online advertisements for products and services within our Services or on other websites, including based on items you have purchased or previously added to your cart and other activity within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activity; and protect public safety and our services. By choosing to use the Services and register an account, you take responsibility for protecting your credentials. We recommend that you do not share your username, password, and other access data with anyone.
• Communications with you. We use your personal information to provide you with customer support; provide you with answers; offer you effective services; and maintain our business relationships with you.
• Legal reasons. We use your personal information in accordance with applicable laws or in response to valid legal proceedings, including requests from authorities or government agencies; to investigate or take part in testimony, potential or ongoing lawsuits, or other legal proceedings; to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer support, storage space, fulfillment, and shipping).
• With business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to offer personalized advertisements with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies. Depending on where you reside, you may have the right to ask us not to share your data to show you personalized and marketing advertisements based on your online activity with different merchants and websites.
• When you ask us or authorize us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; in accordance with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms and conditions of service or policies, and to protect or defend the Services, our rights, and those of our users or other people.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries other than yours. In addition, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. In order to provide such advanced features, Shopify may use personal information collected from your interactions with our store, as well as with other merchants and with Shopify itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights relating to the use of your personal information for such purposes. For more information on how Shopify uses your personal information and the rights you may have, you can consult Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information here Shopify Privacy Portal Link.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy and security of such sites, or the accuracy, truthfulness, and reliability of the information they contain. Information you provide in public or semi-public contexts, including information you share on third-party social platforms, may also be viewed by other users of the Services and/or by users of those third-party platforms, without restriction on their use by us or by third parties. Our inclusion of such links does not imply any endorsement on our part of the content of such platforms or of their owners or operators, except as disclosed within the Services.

Children's data

The Services are not suitable for use by minors, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of "sharing" or "selling" (as those terms are defined under applicable laws) the personal information of individuals under 16 years of age.

Data security and retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." In addition, data you send us may not be secure while in transit. We recommend using only secure channels to communicate confidential or sensitive information to us.

The retention period for personal information depends on several factors, such as whether we need such data to maintain your account, to provide you with the Services, to fulfill legal obligations, to resolve disputes, or to enforce other contracts and policies.

Your rights and choices

Depending on where you reside, you may have one or more of the rights listed below regarding personal information. However, such rights are not absolute and may apply only in certain circumstances, and we may decline your request to the extent permitted by law.

• Right of access/knowledge. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
• Right to rectification. You may have the right to request the correction of the personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and to ask us to transfer it to a third party, under certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or the orders you have placed.

You may exercise any of these rights where indicated within the Services or by contacting us using the contact details below. For more information on how Shopify uses your personal information and any rights you may have, you can visit https://privacy.shopify.com/en.

You will not suffer any discrimination for exercising such rights. Before processing your requests, we may need to verify your identity, within the limits permitted by applicable laws. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting a request from an agent, we will ask them to provide proof that they have been authorized by you, and we may ask you to verify your identity directly. We will respond to your request within the reasonable timeframes provided by applicable laws.

Complaints

If you have complaints about how we process your personal information, contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below, or to report your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If your personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent UK authorities, unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory purposes. We will publish the updated Privacy Policy on the website, update the "Last updated" date, and issue a notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any right available to you, call , send an email to matteo@carpanoshop.com or contact us at Strada de Meida 15, 38036 TN, Italy For the purposes of applicable data protection laws, we are the data controller of your personal information.